These Terms & Conditions govern your use of the stuartavenue.co.uk website (“Website”) and your purchase of products sold under the brand Stuart Avenue. By accessing or using this Website, you agree to be bound by these Terms & Conditions.

1. Business Information

Stuart Avenue is a trading name of Cherry Works Ltd.
Registered in England & Wales.
Company No: 11583139
VAT Number: GB305337429
Registered Office: Ground Floor, Unit B Lostock Office Park, Lynstock Way, Lostock, Bolton, BL6 4SG
Customer Support Email: [email protected]

Cherry Works Ltd is the legal entity responsible for all sales, transactions, deliveries, and customer service provided through this Website.

2. Use of the Website

You agree to use this Website in a lawful manner and not to undertake any activity that may interfere with the normal operation of the Website or compromise its security.
You must not introduce viruses, malware, harmful code, or attempt unauthorised access to the Website, servers, or databases connected with it.

3. Product Information, Availability and Accuracy

We take reasonable steps to ensure that all product descriptions, specifications, images and pricing are accurate and up to date. However, errors may occur and we reserve the right to correct information without prior notice.
All products are subject to availability. If an item you order becomes unavailable, we will notify you and offer a refund or suitable alternative.
Colours and finishes may vary slightly depending on device display settings and manufacturer variations.

4. Pricing and Payment Terms

All prices on the Website are listed in Pounds Sterling (£) and include VAT where applicable. Delivery charges, if applicable, will be displayed clearly before checkout.
Payment must be made in full at the time of placing the order. By submitting an order, you confirm that you are authorised to use the chosen payment method.
We reserve the right to refuse or cancel an order where payment is not authorised, where pricing errors exist, or where fraudulent activity is suspected.

5. Order Acceptance and Contract Formation

After placing an order, you will receive an email acknowledgement. This acknowledgement does not constitute acceptance of your order.
Your order is accepted once the products have been dispatched and a dispatch confirmation email has been issued. At that point a legally binding contract is formed between you and Cherry Works Ltd.
We may cancel orders for reasons including (but not limited to) unavailability of stock, pricing or description errors, or suspected fraud. Any payment taken will be refunded in such cases.

6. Shipping & Delivery

Information regarding processing times, delivery methods, delivery estimates and shipping charges is available on our Delivery & Returns page.
Delivery times shown are estimates only and may vary due to factors outside our control such as courier delays, adverse weather, or local disruptions.
Risk passes to the customer once the goods have been delivered to the address provided at checkout.

7. Returns, Replacements and Refunds

Our Returns & Refunds policy is detailed on our Delivery & Returns page. The following summary applies:

• Customers may return eligible products within 30 days of delivery.

• Returned items must be in their original packaging and condition unless the item is faulty.

• Refunds are issued to the original payment method after inspection of the returned item.

• Refund processing typically takes 3–5 working days following approval.

• Shipping fees are non-refundable unless the product is faulty or incorrectly supplied.

Nothing in these Terms affects your statutory rights under applicable UK consumer legislation.

8. Liability

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot legally be excluded.
To the fullest extent permitted by law:

• We are not liable for indirect or consequential losses.

• We are not liable for loss of profits, revenue, data, goodwill or business interruption.

• We are not liable for delays or failures caused by circumstances beyond our reasonable control, including courier delays.

9. Intellectual Property

All content appearing on this Website — including product imagery, brand assets, text, graphics, logos and software — is the property of Cherry Works Ltd or its licensors and is protected by intellectual property laws.
No content may be copied, reproduced, distributed or used commercially without prior written permission.

10. Privacy and Use of Cookies

Your personal data is handled in accordance with our Privacy & Cookie Policy.
By using this Website, you consent to the collection and processing of your information as described in that policy.

11. Changes to These Terms

We may update or revise these Terms & Conditions from time to time. Any changes will be published on this page with an updated revision date.
Continued use of the Website constitutes acceptance of any updated Terms & Conditions.

12. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of England and Wales.
Any disputes arising from the use of this Website or purchase of products shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Details

If you require assistance or have questions about these Terms & Conditions, please contact us:

Email: [email protected]
Contact page: https://www.stuartavenue.co.uk/contact